The ultimate Martech Glossary

The Ultimate A-Z Martech Glossary and Definitions

Are you confused with all the Martech and Adtech definitions out there? Here are all the Definitions and you can also learn about the things around that word.
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C

Conversational marketing

Engaging customers through real-time conversations to build relationships, understand their needs, and provide personalized experiences.
C

Conversion rate

Measuring the percentage of website visitors taking desired actions, such as making a purchase or filling out a form.
C

Conversion rate optimization (CRO)

Improving the rate at which website visitors take desired actions, such as making a purchase or filling out a form.
C

Cost per lead (CPL)

Calculating the expense incurred for generating each potential customer's contact information.
C

Customer Data Platform (CDP)

Leveraging customer data for personalized marketing, a CDP unifies and analyzes data from various sources to create a comprehensive view of customers.
C

Customer acquisition

Attracting and converting potential customers into paying customers through targeted marketing efforts and strategic sales tactics.
C

Customer acquisition cost (CAC)

Calculating the cost of acquiring new customers.
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Customer expansion

Driving the growth of existing customers by increasing their engagement, usage, and loyalty to maximize revenue and create long-term value.
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